Privacy Policy

Introduction

As a strategic B2B business provider, Forena is committed to protecting the privacy of our clients and visitors to our website. This privacy statement is intended to set out the basis upon which any personal data or information that we compile, or that you provide to us, may be collected and processed by us.

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We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

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What User Data We Collect
When you visit the website, we may collect the following data:

• Your IP address.

• Your contact information and email address.

• Other information such as interests and preferences.

• Data profile regarding your online behavior on our website.

For people who email us:- Any email sent to us, including any attachments, is checked for reasons of security and monitoring purposes. Email monitoring or blocking software is also used.

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For people who make a complaint to us:- If you make a complaint to us, your contact details, the nature of your complaint and sufficient information to enable us to confirm your identity will be retained on our systems in line with our data retention procedures.

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Why We Collect Your Data
We are collecting your data for several reasons:

• To better understand your needs.

• To improve our services and products.

• To send you promotional emails containing the information we think you will find interesting.

• To contact you to fill out surveys and participate in other types of market research.

• To customise our website according to your online behavior and personal preferences.

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Safeguarding and Securing Your Data
Forena is committed to securing your data and keeping it confidential. Forena has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

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How Long We Retain Your Data

We will only retain the information gathered for as long as is necessary, having regard to relevant laws and regulations and our data retention procedures.

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Our Cookie Policy
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit). The data we collect by using cookies is used to customize our website to your needs.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Privacy Policies of Other Websites
Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Withdrawal of Consent
If you wish to withdraw your consent to any or all use of your Personal Data, we may not be in a position to continue to provide our products or services to you.

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How to Contact Us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to e-mail or write directly to:

  Data Protection Officer

  9 Athol Street, Douglas,

  Isle of Man,

  IM1 1LD ​

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  E-mail: contact@forena.im

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Complaints
Should a situation arise where you feel the need to complain about how we process and/or retain your data we request that you contact our Data Protection Officer directly so that we may address your concerns.